FAQs on Course Related Issues

"An Investment in Knowledge pays the best Interest." — Benjamin Flanklin

What is the main topic of the Courses?

Hey, This is a Stock Market educational platform. Each & every course you found here, is related to Stock Market Trading & Investing. Each course will start from Basic to Advanced so that beginners can also learn from scratch. Topics will find on the next question.

How many Topic is Covered?

We try to clear all the Topics related to Stock Market. Like Price Action, Indicators, Trading Strategies & Setups, Risk Management & Psychology, and many more. Trading style wise like Scalping, Day Trading, Swing & Positional Trading, Investing, etc. Market segment wises only 2 we cover right now like Cash Market & Derivative Market. In future, more & more topics will be added. Don't worry

What is a mode of Course?

There are 3 types of courses you can find. 

Online Live Class (Zoom App)
Pre Recorded Class (Well designed)
Recordings of Online Classes (Previously held)

What if I miss any Live Class?

No problem. If you miss any live classes, you can find the Class recording on the same course (Click on same content). This recording is valid for 180 days of access. You can watch any time anywhere in your comfort.

Is there only a video or anything else?

Definitely Not. Not only just videos, but You can also find too many additional features with every course. Like eBooks, PDFs, PPTs, Cheat Sheets, etc. Even you have to answer some questions after seeing a video with QUIZ mode. And you can discuss with your Peers & Mentors in the same section if you have any type of doubts regarding topics.

After completion, do I get any Certificates?

Of course, after completion of each course, you get a certificate from Optaholic Academy. But 1 Condition is applied. You have complete all the videos at least 80% & get marks of at least 70% for each QUIZ. Otherwise, you will declare it as a Failed. So, put more focus on Learning

Can I download the PDF or PPT file?

Some of them are downloadable & some of not. So, which can't be downloaded, you can read it on an App or Web portal. And you also save it as Bookmark, if you want to read it any other time.

Can I download videos for offline watching?

Yes. You can download course videos on your mobile memory. And you can watch it any time even in Offline Mode. But it only can be watched on our Mobile App. Not be watched by other video players.

How to Join a Live Class or Webinar ?

You can click on the Notification you get at the time of class started. And also get the meeting joining link at the Email reminder before class starting. Or you can manually Join by visiting our App or Web Portal > My Courses > Select the Course > then click on the Class/Content

How do I notify you when Live Class started?

You will be notified by 3 different methods. Mobile Push, Web Push & Email reminder. You will get the notification 2 times, 15 Min before the Class starts & at the time Class has started. 

What is the Course Discussion Page?

At the Course discussion, you can share or ask anything about that course content, any doubts, any questions, etc. You can easily interact with other Learners & Mentors through a Chat Box. Check Community FAQ Page for more information

Is there any discount if I want to buy another?

To see your desire of learning, we offer discounts for our existing students. When you buy any course, 10% cashback (Max 500) will be credited to your wallet as OPTA Coins. These coins you can use on your next purchase. A maximum of 25% of the course fee can be paid by OPTA Coin

1 OPTA Coin = 1 Rupees

How to purchase any Free or Paid Courses?

If the course is Free, you just have to click "ADD" & it will be shown in the "My Course" section. 

If the course is Paid, you just have to click "Buy Course" > then add Billing details (Name, Mob No, Mail id, etc) > Click Next > then if coupon is available, you can apply otherwise ignore > click Proceed to Payment. After successful payment, you receive a mail with the order & transaction details. And the course will be added to the "My Course" section. You can check it & start learning from the "Dashboard" or "Library" section.

I have paid but the course is not shown in the "My Course" section.

Sometimes due to a technical fault, Money is debited from your bank account, but not received at our end. In that case, you will be refunded within 7 Working days. You will be notified from our endIf we receive the payment after 2/3 days, We will inform you & the course will be shown on your Dashboard > "My Course" or "Library" section.

Which Payment Methods are accepted?

We accept a Large type of Payment method. Like UPI I'd, UPI App, QR Code, Credit or Debit Card, Net Banking, "Wallet (Paytm, Phonepay, etc), Easy EMI, Pay Later", etc. 

You can also purchase any course at No Cost Easy EMI Method, Don't worry.

Is the Payment Gateway Secured?

Definitely. We used Secured Payment Gateway System. In additional Security, we use Secured & Trusted SSL to make our system secure from Scammers. 

Not to worry about the Payment System. But we request you please do not save the method ( Like card number, UPI Id, Wallet number, etc)

I have paid but the course is not shown in the "My Course" section.

Sometimes due to technical faults, Money is debited from your bank account, but not received at our end. In that case, you will be refunded within 7 Working days. You will be notified from our end

Or if after 2/3 days we receive the payment, We will inform you & the course will be shown in your Dashboard > "My Course" section.

Is there any refund If I don't like the course & not want to continue?

Till now we do not have any type of Refund Policy, If you purchase a course & not want to continue. We just continuously improve our content with your Feedback. If there is any issue with why you do not want to continue learning, please let us know. We can make it better or change something as per your comfort.

How to find any Coupon code & How to Apply it?

Most of the time, on the checkout page you can find all the coupons & you can read the Terms & click on Apply button. If you get any coupon by other methods, not listed on the checkout page. You have to type manually & apply.

Still, my doubts are not cleared.

Issues are not permanent. It can be solved. If you face any type of problems you can see the screenshots below. If Still the issue is not solved, please reach us through the "Contact Us" form. or directly mail us at [email protected]

Screenshots on How to Purchase a Course on Android App

Read the following instruction carefully

At Home page > Choose your Favourite Course > Click on it > You will find all the details. Like Description, Reviews, Contents, Cashback, etc. > then Click on "Add to Cart" > then check it & Click on "Pay **** "

After that you have to put your Billing details > Click Next > In this page you can apply Coupon code to get Discount > then click on "Proceed to Pay" > Now choose your favourite payment method & Pay. Don't Worry, we use highly secured Payment Gateway to keep safe your Information

How to Start Learning or Join a Live Class or Read any PDF, etc.

Read the following instruction carefully

After successful purchase any Course > Goto "Library" section > You can found all the courses you have purchased > Click on a Course which you want to start > Now you can start your Learnings & also Ask any doubts or anything want to discuss with your Peers & Mentors

How to Purchase a Course on Website

Read the following instruction carefully

after successful login > Go to "Course" or "Store" from home page or dashboard page

Then Choose a course from total list or filter it by "Category" > then click on it

At this page you found the Course Description, Contents, Features, Ratings & Reviews, the In-Depth details of that course. Read all that carefully > Then click on "Buy Course" to add it on Cart

Now the course is added in your cart. This is your Cart. There are some suggestion to add another best courses suitable for you. You can add or Skip. You can found the Pricing details, validity, course name, etc. After conform everything > Click on "Checkout"

Now you see "Order Details" page. Click Next > the Billing details page. Click Next > the at Make Payment page, you can apply Coupon Code, if any. > then click "Proceed to Payment"

You can also use your OPTA Coins to get additional discount

This is the final payment page. You can choose your favorite method, how you pay for this course. And click "Pay Now" > After successful payment, you got mail from Optaholic Academy & Razorpay. And the course will added to your Library. You can check it from "Dashboard" section.

How to Start Learning or Join a Live Class or Read any PDF, etc.

Read the following instruction carefully

After successful purchasing & Joing to a Course > Go to "Dashboard"

At "Dashboard" you can see that course which you purchased > Click on it

In this page you can play videos, read pdfs, join live class, download for offline, bookmark, etc. Aslo you can ask any doubts or discuss anything with Peers & Mentors. Aslo check the Completion Progress & After 100% completion download your Course Completion Certificate

Optaholic Educational Services

Raiganj, West Bengal, India - 733134

Phone: (Mon to Fri - 9 AM to 6 PM)
(+91) 943 454 5141 / 890 605 9086

Mail: (Reply within 2 Working Days)
[email protected] 

- Website is developed by Nitesh Roy

Disclaimer: Trading & Investing is a High-Risk game. Please do it at your own risk. Mr. Nitesh Roy & Optaholic Academy both are not registered with SEBI. We just try to teach & share some knowledge with everyone, who needs it. We do not make any type of Scam with Indian Stock Market. We do not sell TIPS or Tricks. We are here to teach you only, not make you a Billionaire. So, consult with your Financial Advisor before doing anything in Stock Market. Thank You

If you want to Join Optaholic Academy as a Mentor / Instructor, Click Here to download the Agreement Copy. Also can Contact us

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